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Our Mission & Values


Vision: "Creating a Future Free from Domestic Violence"


Mission: "To empower survivors and break the cycle of domestic violence by providing a path they can use to walk away from violence. We provide unwavering supporting in all the areas needed to reclaim their power. While fostering community awareness, and leaving no one behind"



Compassion: We approach every individual with empathy and understanding, recognizing the unique challenges survivors face. We respect the dignity and autonomy of every person we serve, fostering an environment of trust, safety, and non-judgment.

Empowerment: We strive to empower survivors to reclaim control over their lives through tailored support services, education, and resources.

Collaboration: We actively collaborate with community partners, government agencies, and other stakeholders to create a comprehensive network of support and advocacy.

Equality: We ensure everyone is treated equitably, regardless of gender, race, socioeconomic status, or any other defining factor.

Transparency: We are committed to openness and accountability in our actions, operations, and use of resources, ensuring the trust of our supporters and the community.

Education: We believe in the power of education to prevent domestic violence. We provide educational programs to raise awareness, promote healthy relationships, and contribute to societal change.

Sustainability: We are committed to the long-term well-being of survivors and the community. We operate efficiently, responsibly, and sustainably to ensure enduring impact.

By adhering to these principles, we envision a future where domestic violence is eradicated, survivors are supported on their journey to healing, and communities thrive in an environment of safety, respect, and equality.




Services We Provide

To effectively address domestic violence and support victims in the future, we recognise a comprehensive set of services is crucial. These are some key services that Survivors R Us provide, or facilitate for, those in need:

Emergency Shelter and Housing:

  • Safe and secure accommodation for individuals and families fleeing immediate danger.

  • Transitional housing programs to support survivors in rebuilding their lives.

Food and Clothing:

  • We ensure survivors have access to nutritious meals.

  • Closely working with our food partners to ensure no survivor goes hungry.

Providing Dignity and Confidence:

  • Onsite shower and amenities for those in need.

  • Onsite Laundry services.

  • Furniture and home appliances.

  • Free haircuts for all and toys and games for kids to be kids.

Counselling and Therapy Services:

  • Individual and group counselling to help survivors cope with trauma and develop resilience.

  • Specialised therapy for children who have witnessed or experienced domestic violence.

Legal and Financial Advocacy:

  • Assistance navigating the legal system, including obtaining restraining orders and other legal protections.

  • Collaboration with legal professionals to support survivors in court proceedings.

  • Financial counselling and assistance to help survivors gain financial independence.

  • Job training programs and support for career development.


Safety Planning:

  • Personalized safety plans to help survivors anticipate and respond to potential threats.

  • Educational programs to empower individuals in recognizing and avoiding dangerous situations.

Community Outreach and Education:

  • Providing services at the location of greatest need.

  • Educational programs in schools and community centres to promote healthy relationships and prevent violence.

Support Groups:

  • Peer-led support groups to foster a sense of community among survivors.

  • Specialized groups based on factors like age, cultural background, or specific experiences.

Child and Youth Services:

  • Trauma-informed care for children exposed to domestic violence.

  • Youth-focused education programs to break the cycle of violence and promote healthy relationships.


By offering these services, Survivors R Us can provide holistic support to survivors, address the root causes of domestic violence, and contribute to building a society free from abuse.




What We Test and Measure

To ensure Survivors R Us is aligned with its vision and mission, we recognise that it's important to establish clear and measurable indicators across various areas. Here are key areas where we measure our performance:

Client Services and Support:

  • Number of Clients Served: We track the volume of individuals and families receiving support.

  • Client Satisfaction: We regularly collect feedback from survivors about their experiences with the charity's services. As well as identify referrals.

Emergency Shelter and Housing:

  • Number of Emergency Shelter Nights Provided: We track the usage of emergency shelters and temporary housing.

Community Outreach and Education:

  • Interactions in the Community: Measure the participation in community education programs.

  • Public Awareness Metrics: Assess the reach and impact of awareness campaigns through surveys and data analytics.

Counselling and Mental Health Services:

  • Counselling Session Attendance: We record the attendance and completion rates of counselling sessions.

  • Post-Counselling Surveys: We gather feedback on the effectiveness and impact of counselling services.

Financial Empowerment:

  • Number of Financial Assistance Cases: Monitor the provision of financial assistance and support.

  • Follow-Up Employment Rates: We track the percentage of survivors who gain employment after receiving support.


  • Collaboration with Stakeholders: We record partnerships and collaborations with like-minded charities, government agencies and other organizations.

Safety and Technology Security:

  • Technology Safety Workshops Attendance: Assess participation in workshops on technology safety.

  • Incidents of Cyberstalking or Digital Abuse: Monitor and address incidents of online harassment.

Staff Training and Development:

  • Training Completion Rates: Track the completion rates of staff training programs, especially those related to cultural competency.

  • Staff Retention Rates: Measure the retention of trained and experienced staff.

Financial Sustainability:

  • Fundraising Targets: Evaluate the success of fundraising efforts against established targets.

  • Financial Audits: Regular financial audits to ensure transparency and accountability.

Regularly assessing performance in these areas helps Survivors R Us to remain accountable, adapt to changing needs, and ensure our efforts are aligned with our vision and mission.




Who We Work With to Achieve Our Mission

At Survivors Us we understand the issue of domestic violence is best confronted by a team and the more we work together, the more success we will have.

Collaborating with a diverse range of stakeholders is crucial for the success of Survivors Are Us. Here is a list of key stakeholders we work with:

Community-Based Organizations:

  • Local Women's Shelters and Safe Houses: Collaboration for emergency housing and support services.

  • Counselling and Mental Health Organizations: Partnerships for mental health support for survivors.

Legal Services:

  • Legal Aid Organizations: Collaboration for legal representation and advocacy for survivors.

  • Law Firms with Pro Bono Services: Engage legal professionals to provide free legal assistance.


Education Institutions:

  • Schools and Universities: Collaborate on awareness programs, educational workshops, and prevention initiatives.

  • Student Organizations: Engage student groups in awareness campaigns and community outreach.

Employers and Workplace Organizations:

  • Companies and Corporations: Partner for workplace awareness programs and support for employees experiencing domestic violence.

  • Human Resources Departments: Collaborate on workplace policies and support mechanisms.

Media and Communication Outlets:

  • News Outlets: Collaborate on public awareness campaigns and coverage of domestic violence issues.

  • Social Media Influencers: Partner with influencers to amplify awareness messages.

Community Leaders and Advocacy Groups:

Community Leaders: Collaborate with local leaders to address cultural nuances and community-specific needs.

Advocacy Groups: Work with organizations advocating for social justice and equality.

Our Financial Supporters:

  • Foundations and Grant-Making Organizations: Seek funding and support for programs and initiatives.

  • Donors and Philanthropists: Engage individuals with a commitment to social causes.

  • Community organisations looking to make a difference.

  • Building and maintaining strong relationships with these stakeholders can enhance the domestic violence prevention charity's reach, impact, and effectiveness in addressing the complex issue of domestic violence.

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